About us

Behzad has in-depth knowledge of technology infrastructure, quality assurance, application development & support, risk & compliance, data analytics, and emerging technologies. He has demonstrated success in creating and implementing technology roadmaps that align with the vision and goals of the organization.

Behzad’s proven success in leading the initiation and implementation of cross-functional roadmaps with technology and process improvement initiatives includes planning and implementation of a Financial and Supply Chain Management System, Budgeting System, Geographic Information System (GIS), Work and Asset Management System, Mobile and Scheduling System, Outage Management System (OMS), Human Resources System, Time Collection System, Customer Information System (CIS), Meter Data Management System (MDMS), and many upgrades to existing systems. Behzad played a key role in developing the initial ADMS roadmap for Portland General Electric (PGE).

The combination of technology, human resources, transmission & distribution operations, and finance and accounting experiences has enabled Behzad to develop an in-depth understanding of the electric utility business, its information technology needs and challenges, and the types of people who can help drive and implement successful transformation initiatives.

Behzad earned his Bachelor’s degree in Finance and his Master of Business Administration (MBA) from Portland State University, where he also teaches courses in Management, Finance, and Information Technology. He has also taught Management and Human Resources courses for University of Phoenix and the Utility Management Certification course for Willamette University. Alongside business success, civic leadership and contribution have been a major part of Behzad’s life. In addition to supporting the community through teaching, he has held Board positions in several organizations, including SMART (Start Making a Reader Today), Junior Achievement, and Portland State Alumni Association.

With more than 20 years of experience spanning operations, customer success, sales, leadership, and organizational strategy, Dawn brings a practical, relationship-centered approach to complex business challenges. She is known for connecting people, priorities, and business objectives, creating alignment across stakeholder groups, and helping teams move from strategy to execution.

At Toba, Dawn works closely with executive sponsors, project leaders, and consultants throughout the life of an engagement. Her responsibilities include client relationship management, operational oversight, consultant performance, workforce planning, process improvement, and continuous communication with client leadership. Her focus is not only on meeting expectations, but on creating an experience that builds trust, strengthens partnerships, and delivers lasting value.

Prior to Toba Consulting, Dawn held leadership roles with Gartner and TEKsystems, where she led global executive engagement programs, developed strategic client relationships, supported business and technology leaders, and built high-performing teams. Her experience also includes organizational change management, leadership development, talent strategy, training, business process improvement, and executive communications.

Known for her integrity, responsiveness, and collaborative leadership style, Dawn believes successful consulting is built on trust, transparency, and follow-through. She is passionate about creating strong client partnerships, fostering accountability, and ensuring both clients and consultants have the support they need to succeed.